Privacy Policy
Effective Date: August 2026
Robertson Equipment respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Request a quote
Submit a contact form
Ask about equipment, parts, or service
Request financing information
Contact us by email, phone, or through our website
Subscribe to communications or promotions, if offered
Information you provide may include:
Name
Email address
Phone number
Mailing or business address
Company or organization name
Equipment, parts, or service interests
Information included in messages or quote requests
Please do not submit sensitive financial information, Social Security numbers, or payment information through general website contact forms unless specifically requested through a secure service designed for that purpose.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
This information may include:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Approximate geographic location
Date and time of your visit
Interactions with the website
We may use this information to understand how visitors use our website, improve website performance, troubleshoot problems, and evaluate our marketing efforts.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to provide website functionality, remember preferences, analyze website traffic, and measure the effectiveness of advertising or marketing campaigns.
Cookies are small files stored on your device by your web browser.
Depending on the services used on our website, third parties such as website hosting providers, analytics platforms, advertising platforms, or embedded content providers may also place or access cookies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
How We Use Your Information
We may use information collected through our website to:
Respond to questions and inquiries
Prepare or follow up on quote requests
Provide information regarding equipment, parts, and services
Communicate regarding purchases, service requests, or customer support
Improve our website and customer experience
Analyze website traffic and usage
Maintain website security
Support our advertising and marketing activities
Comply with applicable legal requirements
Protect the rights, property, or safety of Robertson Equipment, our customers, or others
Communications
If you provide your phone number or email address, we may use that information to respond to your request and communicate with you regarding products or services in which you have expressed an interest.
Where permitted by law, we may also send occasional promotional or marketing communications.
You may request to stop receiving marketing emails by using the unsubscribe instructions contained in those communications or by contacting us.
How We Share Information
Robertson Equipment does not sell personal information in exchange for monetary payment.
We may share information with trusted third-party service providers when reasonably necessary to operate our business or website. These may include providers that assist with:
Website hosting and maintenance
Website analytics
Email and communications
Customer relationship management
Advertising and marketing
Equipment inventory or manufacturer information
Financing inquiries
Payment processing
Business operations and technical support
These third parties may process information according to their own privacy policies and contractual obligations.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect Robertson Equipment, our customers, or others.
Financing
Our website may provide information about financing options or links to third-party lenders or financing providers.
If you apply for financing, you may be directed to a third-party website or service. Information submitted directly to a lender or financing provider is governed by that provider's privacy policy and practices.
Robertson Equipment's website is not intended to collect Social Security numbers, credit reports, banking information, or other sensitive financing information through standard website contact or quote forms.
Third-Party Websites and Services
Our website may contain links to websites operated by manufacturers, lenders, social media platforms, equipment providers, or other third parties.
Robertson Equipment does not control the privacy practices of these third parties.
Once you leave our website, information you provide is subject to the privacy policy and terms of the third-party website or service.
Data Security
We take reasonable measures to protect information submitted through our website against unauthorized access, loss, misuse, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, fulfill legal or contractual obligations, resolve disputes, and support legitimate business purposes.
Information that is no longer reasonably necessary may be deleted, anonymized, or securely retained as required by law or our business recordkeeping practices.
Your Privacy Choices
You may contact Robertson Equipment to request that we:
Update or correct personal information you previously provided
Remove your information from marketing communications
Answer questions regarding information you have submitted through our website
Certain information may need to be retained for legal, accounting, transaction, warranty, service, or other legitimate business purposes.
Children's Privacy
This website is intended for a general audience and is not directed toward children under the age of 13.
Robertson Equipment does not knowingly collect personal information from children under 13 through this website.
If we learn that personal information from a child under 13 has been collected through the website, we will take reasonable steps to delete it.
Changes to This Privacy Policy
Robertson Equipment may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable laws.
Updates become effective when the revised Privacy Policy is posted on this page.
The Effective Date shown at the top of this policy indicates when it was most recently updated.
Contact Us
If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact us.
Robertson Equipment
534 Morris Ford Rd.
Colerain, NC 27924
(252) 356-4782